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Refund Policy

Thank you for shopping at Venus Clinic

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Refund Policy:
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Venus Clinic, N-5-1 Ground Floor, Pusat Bandar Bukit Jalil, Jalan Jalil Utama 2, 57000 Kuala Lumpur, Kuala Lumpur, Malaysia.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Venus Clinic, accessible from https://www.venusclinic.com.my/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Refund Policy

Please be advised that once an order is placed, it is considered final and non-refundable. We kindly request customers to carefully review their orders prior to purchase, as refunds cannot be processed once the transaction is completed.

Contact Us

If you have any questions about our Refunds Policy, please contact us: